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Delivery

Will I be charged customs and import charges?

Orders to the USA

In most cases, US customers won't need to pay any customs charges.
 
However, if any items from your order are shipped from outside the US, you may need to pay customs charges on these, in accordance with US Customs rules. You’ll see a message at checkout if this applies to any items in your order.
 
Is your order under $800? US customs rules state that you won't have to pay customs duties for imports of up to $800 per day (combined for all orders per person).
 
If the total value of all your imports for one day is over $800 (this includes all imports, not just your ASOS orders), customs duties will apply, and you will be responsible for paying these upon delivery. You'll also need to fill out form 5106 that our delivery partner will email to you - you'll have 5 days from the date you receive the email to do it before it gets sent back to us for a refund.

Sales Tax

For more information on Sales Tax, follow this link.

Orders to Mexico, Puerto Rico and US Virgin Islands  

If your order is being delivered to Mexico, Puerto Rico or the US Virgin Islands, you will need to cover any import duties for your order. Once the order arrives at your customs office, you’ll be contacted with details of any charges. 

Orders to Canada

Orders to Canada may be subject to customs duty, sales tax and handling charges.

Orders under CAD $20 and are not subject to customs duties but may still be subject to sales tax and handling fees.

In recognition of these additional charges, we offer a 15% discount code for orders to Canada. Follow this link for more information on the 15% off code for Canadian customers.

If you have any unexpected charges or have questions about possible fees, contact your local customs office for more information.