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Product & Stock

Why have I received an email saying the item I've ordered is out of stock?

We're really sorry if you've received an email saying one or more of the items you've ordered is out of stock.

When this happens, it means we thought we had stock of the item when you placed the order. However, when we went to pack your order up, we realised the item wasn't available anymore.

Will you restock the item?

We can’t guarantee if an item will come back in stock once it’s sold out, but you can choose to be notified if it does. Just select the size you’re looking for and then use the ‘Notify Me’ button - if the item becomes available in your selected size, we'll let you know. You’ll receive an email if you asked to be notified when using the ASOS website, and it’ll be a push notification if you used the ASOS App. If you’d like to know more about setting up your notifications, please follow this link.